Privacy
Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Messages and inquiries submitted through our contact form
- Information about your instrument and service requests
We also collect certain information automatically when you visit our website, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process service requests and schedule appointments
- Improve our website and services
- Send you updates about our services (with your consent)
Data Processing Consent
By using our website and submitting information through our contact form, you consent to the processing of your personal data as described in this Privacy Policy. You have the right to withdraw your consent at any time.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
Cookies
Our website uses cookies to enhance your browsing experience. For more information about our use of cookies, please see our Cookies.
Third-Party Services
We may use third-party services that collect information about your use of our website. These services have their own privacy policies governing the use of your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: infocenter@craftedprcandlei.world
Phone: +1 (509) 374-4235
Address: 1736 E 7th Ave, Kennewick, WA 99337, United States